A friend recently asked, “How do I motivate my newly on-boarded team?” I replied, “Find out what they are motivated by.”
Understanding the way people work and more importantly, why they work, offers distinct benefits to managers and employees within an organisation. Understanding individual differences in motivation allows managers to provide the right mix of guidance and challenge to support their team members’ career goals. The tricky part is how to best measure motivation and use the results to make an impact.
A good place to start is by understanding the basis of motivation in an organisational setting. Motivation can be described as internal and external forces that incorporate how people think and feel, ultimately guiding behaviour (Graham and Weiner, 1996). In organisational psychology research, these internal and external factors are referred to as ‘intrinsic’ and ‘extrinsic’ factors, which include facets like autonomy and pay, respectively (read more about the motivational facets here). Motivation shapes how we behave and more or less, how we see the world.
The scenic route
Let’s consider why someone might be motivated to take the scenic route. For example, Los Angeles, California is famous for a number of reasons, the least glamorous of which is traffic. Instead of sitting on the highway many people opt for a cruise through the quieter hills, even if the distance is a bit longer. For these individuals, the reward of continuous movement and appealing scenery outweighs the alternative option of stop-and-go traffic in a sea of cars. The motivation is driven by a greater sense of freedom and control, the intrinsic facet of autonomy. Autonomy allows people to move with agility, execute creativity and find purpose in their choices.
Others prefer the more direct but less attractive route along the highway because it’s simpler and they would rather save time than take the scenic route. These people might prefer the faster route, which allows for prioritisation of other activities and more time at home. As in an organisational setting, the way in which employees go about their work differs from one person to the next, and motivation helps to explain why. It’s important to understand the motivation that guides these decisions, and then how to provide avenues (or highways) to achieve goals.
The High-flyer and 9-5er
This is not to say that an employee should take the “scenic route” to achieve work goals, but rather, that people approach careers with different motivations. The decisions made along a career path are based on motivation. Leaders can manage their teams more effectively by providing the resources necessary to motivate their employees along their desired career path.
Considering there is a spectrum of ambitions and career goals, it helps to understand what each employee wants and why. On one end, the high-flyer might be motivated by the autonomy to solve problems in ambiguous situations and makes decisions without much guidance. The high-flyer might enjoy the scenic route because it provides an opportunity to go above and beyond, enriching the career journey. Then, there is the 9-5er, a reliable and focused worker who is motivated by the financial security and job security of a stable career. They prefer to make choices within set parameters, take the quickest and most efficient route, work steadily toward goals and enjoy a work-life balance. This type of employee prefers the highway because it is consistent and familiar. Learning how motivation varies between people and among teams allows leaders to provide appropriate resources for their employees to excel.
Turn up the dial
Ultimately, motivation isn’t something you do or do not have; rather, it is something that can be enhanced or diminished at work. Understanding motivation provides insight into how work preferences might contribute toward achieving career goals. The high-flyer may spend extra time learning from intellectually challenging projects, whereas the 9-5er might value the consistency of arriving and leaving at the same time each day. Tools that support managers in understanding their employees’ motivation make a distinct difference in motivating individuals, the team and the organisation as a whole.
High Potential has researched, designed and validated psychometric test of motivation, contributing a suite of psychometrics that serve as resources to understand people at work.
The HP Motivators test is currently in beta, and free to access until 15 November, 2015: Take the test to find out more.
Contact us here for more information.
Image Credit: Splitshare
Graham, S., & Weiner, B. (1996). Theories and principles of motivation. Handbook of Educational Psychology, 4, 63-84.
Wener, R., Evans, G., & Boately, P. (2005). Commuting stress: Psychophysiological effects of a trip and spillover into the workplace. Transportation Research Record: Journal of the Transportation Research Board, (1924), 112-117.